Shipping policy

GR8 THREADS offers free shipping to the countries listed below.

We work with suppliers around the world to source high quality products. Our suppliers typically ship orders within one to five days of receiving your order. From that point, it takes 10 to 20 days for products to arrive. As soon as your product ships, you'll receive a tracking number that lets you keep tabs on your product at all times.

📦 Delivery Issues (Updated April 2025)

We strive to ensure fast and reliable delivery, but some global factors may impact shipping times or service in specific regions:

United States

  • Shipping costs: Shipping charges are displayed at checkout. Free shipping applies only where expressly advertised and subject to the offer’s conditions.
  • Made to order: Our apparel is printed to order. Production and delivery times vary by product, fulfilment location and destination. Please refer to the estimates provided when ordering.
  • Import duties and taxes: Orders dispatched from outside the United States may attract import duties, taxes or carrier clearance fees. Unless expressly included at checkout, these charges are payable by the recipient. Free shipping covers delivery charges only and does not include these import charges.

  • Delivery delays: Delivery estimates are not guaranteed. Production, carrier or customs delays may affect arrival times.

Australia & New Zealand

  • Estimated shipping time: 7–14 business days after dispatch.

  • Deliveries to regional, rural or remote addresses may take longer.

Canada

  • Estimated shipping time: 10–15 business days after dispatch.

  • Remote destinations, seasonal weather and customs clearance for international shipments may extend delivery times.

United Kingdom

  • Estimated shipping time: 8–14 business days after dispatch.

  • Deliveries to remote areas and offshore islands may take longer. Orders dispatched internationally may also experience customs delays.

Germany

  • Estimated shipping time: 9–15 business days after dispatch.

  • Delivery times may vary by destination. Orders dispatched internationally may experience customs delays.

France

  • Estimated shipping time: 9–15 business days after dispatch.

  • Delivery times may vary by destination. Orders dispatched internationally may experience customs delays.

Singapore & Malaysia

  • Estimated shipping time: 6–10 business days after dispatch.

  • Delivery times may vary by destination, with additional time required for some remote addresses or customs clearance.

Import Duties & Taxes

Orders dispatched from outside your destination country may attract import duties, taxes or carrier clearance fees. Unless expressly included at checkout, these charges are payable by the recipient. Free shipping covers delivery charges only and does not include these import charges.

Delivery Estimates

All delivery times are estimates, not guarantees. Production, public holidays, seasonal demand, weather, carrier disruptions and customs processing may affect arrival times.

If your order has not arrived within the estimated timeframe, please contact us so we can help investigate.


🔁 Tracking & Support

Once your order ships, you’ll receive a tracking number. If your delivery exceeds the estimated time by 5 business days, please contact us at sales@randomgoodness.com.au for assistance.